Last updated: 16 Dhu al-Qi'dah 1447/ May 2026

Exchanges:

Exchanges are only accepted and processed, on a case-by-case basis and at DreamForwardBooks' discretion, for the following reason:

• you receive your order and the book(s) you ordered are defective or damaged (i.e., the book(s) arrive(s) with a damaged cover or interior pages and this damage was NOT caused by the shipping process/company and the damage was not done, intentionally or accidentally, before or after the packaging of the book was removed).

DreamForward Books will require you send pictures showing the damage/defect. Exchanges must be initiated within 30 days of the original purchase.

Books cannot be exchanged, returned or refunded because the reader did not like the book/story.

Returns & Refunds:

• Any items you purchase are not eligible for return or refund.
• All sales are final.

Gift Cards:

• Gift cards are non-refundable and cannot be replaced if lost or stolen.
• Gift cards cannot be redeemed for cash.